From Risk to Resilience: HR’s Guide to Crisis & Wellness
Discover how Human Resources (HR) can turn crisis into an opportunity for resilience. This interactive session will equip school leaders and HR professionals with tools to manage risk, support staff well-being, and lead with confidence during high-stress events. Through real-world scenarios and guided strategies, participants will walk away ready to strengthen crisis response and nurture a culture of care. Perfect for school leaders, HR teams, and operations staff committed to safety and wellness—don’t miss this chance to build resilience where it matters most.
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Presented by
Director, Human Resources Partner
CharterSAFE
Jamie Alfonso, PHRca, is Director, Human Resources Partner at CharterSAFE with 15+ years supporting California schools and public agencies. She leads in HR strategy, personnel management, and employee benefits, with expertise in school finance and operations from her prior role as Chief Business Official. Jamie holds USC’s School Business Management Certificate and certifications as a CASBO Certified CBO, CALPELRA Labor Relations Master, and PMP. A University of Phoenix graduate in Business Administration and Marketing, she partners with charter schools through collaborative, solutions-driven HR consulting and training on best practices in safety, risk management, and compliance.
Director, Risk Management
CharterSAFE
I’m a risk management professional with 20+ years in safety, insurance, and compliance. As Director of Risk Management at CharterSAFE, I help California charter schools reduce liability through risk assessments, claims analysis, and loss control strategies. My expertise spans workers’ compensation, employee benefits, construction safety, and regulatory compliance. I hold certifications as an ARM-P, CSRM, and CEAS, and am pursuing the CPCU designation. Active in professional associations and board service, I’m passionate about creating proactive safety programs, delivering targeted training, and equipping schools with practical tools to build safer, compliant learning environments.